Due to the recent Coronavirus global pandemic outbreak, we expect most of our shipping service providers will experience shipment delay due to cancellation of flights, restricted movement order (or lockdown), and lack of couriers/drivers. Most of the aircraft space will be very limited (or surge in price up to 3x) because the airline has grounded.

1. Aramex impose surcharge of 15% into all shipments.

2. DHL Express impose Emergency Situation Surcharge of RM10-RM70 for shipments betwen 2.5kg to 70kg

3. DHL eCommerce will be imposing Emergency Surcharge of RM40/kg to US and AU; RM20/kg for GB and SG effective on 1st of April.

4. DHL eCommerce will be currently put on hold the shipments to:

4. Flickpost will be currently put onhold the shipments to:

5. Some drop off point will not be available or will be shorten their operation hour.

1. Please double confirm your consignee address and phone number. (redirect the shipment to their house instead of office, just in case they work from home)
2. Please choose Priority or Premium service if available as Priority or Premium service will get to lift off 1st. (due to limited space on aircraft)
3. Please wash your hand and wear face mask before and after handling the package. Avoid direct contact with the driver/courier and packages.
4. Bookmark this page and check back often for the list of on hold countries.
5. Stay safe at home and choose to pickup from your house if needed.

1. Effective on 21st of March, 2020. All Surgical Mask import into Malaysia will be exempted from Duty Tax and Sales Tax.
2. Please use Tariff code: Face mask 1-3 ply (6307.90.40 00) or N95 (6307.90.90 00)
3. However please note that if you import or export mask, you might need to make sure your mask meet the certification of the destination country such as FDA for US/Canada or CE for Europe.
4. For declaration as personal shipment/usage, our recommendation is 100 pieces per shipment.